Refund and Cancellation Policy

This policy explains how refunds and subscription cancellations work for BeezIndex paid plans. It should be read together with our Terms of Service and Privacy Policy.

1. Free account

BeezIndex provides a free account so you can evaluate the software before purchasing a paid plan. We do not offer paid trials.

2. Subscription billing

Paid plans are billed in advance on a recurring monthly or annual basis and renew until cancelled. The price, billing period and applicable taxes are shown before purchase. Payment processing and merchant-of-record services may be provided by Paddle, and your statement may identify Paddle.

3. Cancellation

You may cancel a subscription through the account controls made available to you or by contacting us through the contact page. Cancellation stops future renewals. Unless applicable law requires otherwise, access continues until the end of the current paid billing period.

4. Refunds

Unless required by law, paid subscription fees are non-refundable after a billing period begins. We may issue a refund for a genuine duplicate or erroneous charge, or where BeezIndex materially fails to provide the paid service described and cannot reasonably remedy the failure.

5. Statutory rights

Nothing in this policy limits any non-waivable consumer or statutory rights that apply to you under the law of your place of residence.

6. How to request help

For a cancellation or billing question, contact us through the BeezIndex contact page with the account email and relevant invoice or transaction details. We will review billing requests within a reasonable time.

7. Changes

We may update this policy to reflect changes to BeezIndex, our billing arrangements or applicable law. The latest version will remain available on this page with an updated revision date.